Privacy policy
With this privacy policy, we would like to inform you of the importance that we at YM PACKAGING GROUP, S.L. attach to the processing of your personal data. To meet this objective, we will try to expose in a transparent and clear way the different ways and means by which we collect, process and use your data.
In addition, we provide you with different means of communication so that you can, if you wish, send us any queries in order to be informed about the processing of your personal data, thus giving you full control over them.
By using this website, you signify your acceptance of all the terms of this privacy policy, so please read it carefully before accepting it. YM PACKAGING GROUP, S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices.
As a user, you guarantee that the data you provide us with are accurate, authentic and truthful, and you undertake to keep them duly updated. YM PACKAGING GROUP, S.L. is exonerated from any liability for the lack of accuracy of the same.
The language used on this website is Spanish. YM PACKAGING GROUP, S.L. accepts no responsibility for any consequences that may arise from the user misunderstanding the language or from any erroneous translations that may be made of the text herein.
NOTICE TO MINORS
With the current regulations, we inform you that if you are under fourteen years of age, the consent of your parents or legal guardians is required for the processing of your personal data.
In no case shall data concerning the professional or financial situation or the privacy of other family members be collected from the minor without their consent.
If you are a minor fourteen years and you have accessed this website without notifying your parents, you must not register as a user.
REGULATORY FRAMEWORK
YM PACKAGING GROUP, S.L. has adapted its website www.ympackaging.com to the new requirements of the new Organic Law 3/2018 of Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD). It also complies with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR), as well as with the Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).
RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA
YM PACKAGING GROUP, S.L. with NIF B54811609 and address at C/ SANTUARIO DE LA LUZ, 5 - 03290 ELCHE (Alicante). You can contact the Responsible, either by telephone at 966624003 or by email in the mailbox ympackaging@ympackaging.com.
PRINCIPLES WE WILL APPLY TO YOUR PERSONAL INFORMATION
In processing your personal data, we will apply the following principles that comply with the requirements of the new European Data Protection Regulation:
- Principle of legality, fairness and transparencyWe will always require your consent to the processing of your personal data for one or more specific purposes, which we will inform you about in advance in full transparency.
- Data minimisation principleWe will only request data that is strictly necessary in relation to the purposes for which we require it. As little as possible.
- Principle of limitation of the retention periodData will be kept for no longer than is necessary for the purposes of processing, depending on the purpose, we will inform you of the relevant retention period, in the case of subscriptions, we will periodically review our lists and delete those records inactive for a considerable time.
- Principle of integrity and confidentialityYour data will be treated in a way that ensures adequate security of personal data and guarantees confidentiality. You should be aware that we take all necessary precautions to prevent unauthorised access or misuse of our users' data by third parties.
DATA COLLECTION: PURPOSE/LEGAL BASIS/TIME LIMITS
| CONTACT FORM / EXERCISE OF RIGHTS |
| Purpose | Manage requests, respond to doubts, complaints and observations about the services provided through our website. |
| Legal basis | The legal basis is the legitimate interest to carry out the resolution of your queries or complaints. In the event that you contact us to resolve an incident related to an order, the legal basis will be that of execution of the contract of sale. In the case of an enquiry for the purpose of exercising one of your rights, the applicable legitimacy of the processing is that of compliance with legal obligations on our side. |
| Deadlineconservation | It will be the necessary to carry out the management and resolution of your application. In addition, we keep a record of each request sent through the website forms and chat (date, page and the data you typed, without your IP address) for 24 months, as a backup and to be able to deal with complaints; for job applications, 12 months. It is then deleted automatically. |
| Datacompulsory | Name, E-mail, |
| Category | Identifiers |
| Transfers | There may be assignments to web hosting companies (see section on assignments). |
| ADVERTISING SUBMISSION FORM |
| Purpose | Management of the subscription to our newsletter which may contain promotions, offers, news and other information that we think may be of interest to our customers. Please note that this data processing may involve the analysis of your user profile based on your preferences and tastes. Notifications will be sent by the specified electronic means or by post. |
| Legal basis | The legal basis for the present processing of your data is the express consent that you accept prior to the registration being effective, by ticking the box accepting the conditions of this privacy policy. |
| Deadlineconservation | The retention period shall be indefinite, until you decide to exercise your right of withdrawal. opposition/cancellation through the channels provided for this purpose. |
| Datacompulsory | Name, surname, e-mail address |
| Category | Identifiers |
| Transfers | There may be assignments to web hosting companies (see section on assignments). There may be assignments to email marketing companies (see section on assignments). |
YOUR RIGHTS AND HOW TO EXERCISE THEM
| Right of access | Be informed of the data we handle about you. |
| Right of rectification | You may rectify, correct, update or complete any information that considers inaccurate with regard to his or her person. |
| Lawof suppression | You may request that your personal data be removed from our database. system. |
| Right to object | You may object to the processing of your personal data unless the legal basis is legitimate interest or the exercise or defence of possible claims. |
| Right to restrict processing | You may request the limitation of the processing of your personal data, in which case they will only be kept for the exercise or defence of claims. |
| Right to data portability | Where technically feasible, you may request the portability or transfer of your personal data to another controller. |
You may exercise your rights by sending an e-mail to the address ympackaging@ympackaging.com, indicating as Subject: "Data Protection Law Rights", and identifying yourself by means of your National Identity Card or equivalent document.
The data subjects shall also have the right to effective judicial protection and the right to lodge a complaint with the supervisory authority, in this case, the www.aepd.esif they consider that the processing of personal data concerning him or her is in breach of the Regulation.
DATA SECRECY AND SECURITY
At www.ympackaging.com we undertake to process your personal data always in accordance with the purpose for which they have been collected, and not to use them for a different purpose unless you give us your consent to do so.
YM PACKAGING GROUP, S.L. has adopted and installed all the organisational and technical measures available to it in order to prevent improper use, unauthorised access by itself or third parties or alteration of your personal data. With regard to confidentiality in the processing of your personal data, YM PACKAGING GROUP, S.L. undertakes to take the necessary measures to ensure that access to personal data by its own personnel, collaborators or service providers complies with the necessary security requirements in accordance with the provisions of current data protection legislation.
This website includes an SSL certificate. This is a security protocol that makes your data travel in an integral and secure way, that is, the transmission of data between a server and web user, and in feedback, is fully encrypted or encrypted.
Despite all this, YM PACKAGING GROUP, S.L. cannot guarantee the absolute impugnability of the Internet network and therefore the violation of the data through fraudulent access to them by third parties. In the event of a security breach, YM PACKAGING GROUP, S.L. will follow the incident notification protocol developed for this purpose.
TRANSFERS TO THIRD PARTIES
In order to be able to fulfil the purposes described above, it is in some cases necessary for us to pass on part of your personal data to cooperating companies/self-employed persons. All of them comply with the legal requirements to ensure an adequate level of security when processing your personal data, providing guarantees by accepting contracts or certifications:
- Data processing agreements (Article 28 GDPR).
- For providers located outside the European Economic Area: certification under the EU-US Data Privacy Framework or standard contractual clauses approved by the European Commission.
| Website hosting and security | Cloudflare, Inc. | Website hosting, spam protection for forms (Turnstile), record of cookie consent and a record of the requests sent through the website forms and chat (in the European Union). |
| Email delivery | Resend | Sending the requests received through the forms and job applications to our team. |
| CRM | Supabase, Inc. | Hosting of our CRM, where we record information requests. |
| Messaging | Meta Platforms Ireland Ltd. (WhatsApp Business) | Forwarding website chat messages to our sales team. |
| Analytics and advertising (only with your consent) | Google Ireland Ltd. | Google Analytics and Google Ads: visit statistics and campaign measurement. |
| Web analytics (only with your consent) | Metricool Software, S.L. (Madrid, Spain) | Metricool: anonymous, aggregated visit statistics, without cookies; the IP address is not stored. Data hosted in the European Union. |
| Social media advertising (only with your consent) | Meta Platforms Ireland Ltd. | Meta Pixel: measurement and targeting of our ads on Facebook and Instagram (see the next section). |
| Social media advertising (only with your consent) | LinkedIn Ireland Unlimited Company | LinkedIn Insight Tag: measurement of our LinkedIn campaigns. |
| Identification of visiting companies (only with your consent) | Lead Forensics Limited (United Kingdom) | Lead Forensics: identifies, from the IP address, the company the website is visited from (see below). |
| Technology services | TP INFORMÁTICA Y SERVICIOS, S.L. | Hardware maintenance and systems administration. |
| Marketing/advertising | Communications/Marketing Department YM Packaging Group | Subscription management and sending of commercial communications. |
| Advisory and consultancy firms | ZENIT CONSULTORES DEL LEVANTE 2017 SL | Subscription management and sending of commercial communications. |
You can contact us at any time if you would like to know more detailed information about our service providers, through the channels provided for this purpose.
SOCIAL MEDIA ADVERTISING: META PIXEL
If you accept advertising cookies, we use the Meta Pixel, a tool provided by Meta Platforms Ireland Ltd. (Merrion Road, Dublin 4, D04 X2K5, Ireland), to measure the results of our ads on Facebook and Instagram and to show our ads to people who have visited our website.
- Data processed: the pages you visit on this website and actions such as sending a form or starting the chat, together with cookie identifiers (
_fbp,_fbc), your IP address and technical data about your browser and device. We do not send Meta your name, your email address or the content of the forms. - Legal basis: your consent (Article 6(1)(a) GDPR and Article 22(2) of the Spanish Information Society Services Act, LSSI). The pixel is only loaded if you accept advertising cookies, and you can withdraw your consent at any time under "Cookie settings" at the bottom of every page.
- Joint controllership: YM Packaging Group, S.L. and Meta Platforms Ireland Ltd. are joint controllers for collecting this data on our website and transmitting it to Meta, under Meta's Controller Addendum. Any further processing is carried out by Meta as controller, under its Privacy Policy. You can exercise your rights with us or with Meta.
- International transfers: Meta may process the data in the United States. Meta Platforms, Inc. is certified under the EU-US Data Privacy Framework.
- Retention: Meta cookies last up to 90 days. You can review the ads you see in Meta's ad preferences.
IDENTIFICATION OF VISITING COMPANIES: LEAD FORENSICS
If you accept advertising cookies, we use Lead Forensics, a service of Lead Forensics Limited (United Kingdom), to find out which companies visit our website and which pages interest them, so our sales team can contact them.
- Data processed: your IP address, the pages you visit on this website, the date and time, and a random identifier in the
_lfuuidcookie. Lead Forensics matches the IP address with public business data (company name, sector, location). - Legal basis: your consent (Article 6(1)(a) GDPR and Article 22(2) of the Spanish LSSI). The code is only loaded if you accept advertising cookies, and you can withdraw your consent at any time under "Cookie settings" at the bottom of every page.
- International transfers: Lead Forensics Limited is in the United Kingdom, which has an adequacy decision from the European Commission.
- Retention: the
_lfuuidcookie lasts 1 year. More information in the Lead Forensics cookie policy.
CONSENT TO THE USE OF COOKIES
To ask for, store and be able to prove your cookie consent we use our own system, hosted with this website on Cloudflare. We do not use any external consent management platform. Your choice is stored in your browser in the ym_consent cookie for 12 months, and you can change it at any time under "Cookie settings" at the bottom of every page. Details of the cookies are in our Cookie policy.
To be able to prove your consent (article 7(1) GDPR), each time you make a choice we record: a random consent identifier (which you can see under "Cookie settings"), the date and time, the categories accepted or rejected, the version of the cookie notice, the language, the page, the approximate country and the browser type. We do not record your IP address, your name or your email address. These records are kept for 3 years and then deleted automatically. The legal basis is compliance with a legal obligation (article 6(1)(c) GDPR).
Last updated: 8 October 2026.
